True's Owner Maintenance Video Series shows us how to set the defrost time clock on a True freezer, and also how to cut the shipping band on the compressors of all larger freezers. The time clock is behind the grill at the base of the unit, behind a gray box. There are instructions in the inside of the lid for setting the time clock and for setting the defrost settings, and the video goes through the entire process, as well. Next, the man shows how to remove the shipping band protecting the compressor. Not cutting it will void the warranty, and could cause some damage when the unit is in use. He then goes on to show off another feature unique to True, which is a completely finished back at no extra cost!